The copied verbatim a scholarly research paper well known in the industry. This paper was supposed to be a customized paper just for me. The company not only gave me a copy of the exact paper available on google and many other database, but did not even bother to change "A" word on it. After many hours and many days of attempt to contact them, they said they would provide me with a new paper at no charge. Well, the new paper never arrived, it was the same B.S. They did charge me twice an amount of $423, a total scam, they are thieves, I hate them. I could have gotten kicked out of school and paid them almost $900 for doing so. DO NOT USE THEIR crap!