Hi I'm Jake. I recently chatted live with one of their customer care reps (who I believe may be an essay writer as well) and boy was I amused. Chat follows.

Jake: Are you guys legitimate?
You are now speaking with Ashley Taylor of Customer Care.
Ashley Taylor: hello
Ashley Taylor: one moment please
Ashley Taylor: yes
Ashley Taylor: we are
Jake: how come your website is listed in essayfraud.org?
Ashley Taylor: please see the bottom of the main page for the info
Jake: do you guys really have 500 experts?
Ashley Taylor: yes
Jake: prove it
Jake: i'm waiting for a response
Jake: are you guys based out of Pakistan
Ashley Taylor: no. We are in US, ME
Jake: ok, I'm just noting that you did not respond to my previous question
Ashley Taylor: check out the press releases about us
Jake: the fake ones?
Ashley Taylor: and we are officially registered company
Jake: you forgot the article there
Ashley Taylor: ?
Jake: so can you tell me why your website is listed on essayfraud.org?
Ashley Taylor: we are in a competitive market
Ashley Taylor: and you have to understand that we have a whole bunch of other companies trying to dicreditate us
Jake: essayfraud.org is not another essay company
Ashley Taylor: im aware of that
Jake: and "dicreditate" is not even a word
Jake: May I post this chat transcript on their website?
Ashley Taylor: you can do whatever you want to
Jake: it will be posted here: http://www.essayfraud.org/forum/MasterPapers-f4.html
Jake: thanks for your cooperation.



"Ashley Taylor" seems like a fake name to me.